answers to all your questions!
What ages do you recommend Cardkits for?
People of all ages enjoy Cardkits! Kids in the 7 – 13 range are usually especially enthusiastic. Kids younger than 8 generally require an obliging adult to help with assembly.
The kit I want is out of stock!
Oh no! We produce Cardkits in small batches to keep our operation local and sustainable. This does mean we occasionally sell out of some kits … but also that we’re able to make more quickly! If a product appears on this website, it will usually be back in stock within a month or two. Check back, or join our email list for updates.
Do you ship internationally?
Yes! When you enter your address at checkout you’ll see shipping options for your location, including rates and times. Because Cardkits are relatively light, international shipping is usually quite reasonable. Please note that you may be responsible for import duties.
When will my order be shipped?
We generally fulfill orders within 1 – 2 business days. When we’ve fulfilled your order, you’ll receive an email from us with a USPS or UPS tracking number. It sometimes takes a day or two after this for USPS / UPS to scan in your package and activate the tracking number. We’re a small scale operation, so we do sometimes take a bit longer to fulfill orders at busy times. We appreciate your patience!
My shipment is delayed in the mail!
Unfortunately, once we’ve fulfilled an order and it’s with the shipper, we have no control over it and are not responsible for any delays.
Do you offer volume discounts for large orders?
Yes! We offer a 20% discount for orders of 10 or more of the same kit. Email us for a discount code.
Do you sell Cardkits wholesale?
We are currently focusing on direct-to-consumer sales in order to keep our operation small and sustainable, but we do occasionally sell wholesale. If you’re a retailer or distributor interested in carrying Cardkits, feel free to email us.
Can I find Cardkits in brick and mortar stores?
We’re focused on online sales through this website for the moment, but you can find Cardkits in a small handful of retail stores that we really love: Swipe (Toronto), Paper Hammer (Seattle), Art + Design Museum (LA), Tiny Showcase (Providence), and soon some others in Europe!
Can I return my Cardkits?
As long as they’re unopened and undamaged, sure! Email us to arrange. We’ll refund you as soon as we receive your return.
I have a suggestion / idea for Cardkits!
We’d love to hear it! Send us an email; we’ll write back!